Virtual PBX - Never Miss Important Calls

In the competitive arena of business one cannot afford to miss calls from important business clients. Therefore an efficient telecommunication system is a vital necessity. By implementing virtual PBX phone system with an assortment of features, it is assured that you never miss important calls from your associates and customers. Besides, you can provide quality customer support.

Designed with Superior Call Management Features

A virtual PBX phone system is integrated with all the advanced call management features of conventional phone systems used by multinational companies. These include auto attendant, find me follow me call forwarding, voicemail, fax, fax to email, caller identity, call conferencing, music on hold and many more.

The auto attendant functions as a receptionist. It receives all the calls with custom greeting messages and provides the callers with a set of menu options such as dial by name, dial by extension and many more. Based on the option selected by the caller, the calls are routed to the right persons or departments. It can even manage multiple calls at the same time without giving busy signals to the callers.

Call Routing to Alternate Numbers Eliminates Chances of Missed Calls

With the support of find me follow me call forwarding feature, the auto attendant transfers the calls to the alternate phone numbers of the employees. This feature enables to route the calls even to their cell phone numbers. The unanswered calls are transferred to the voice mail box of the employees, where the callers can leave voice messages. These voice messages can be verified and answered at a convenient time. The system is also provided with the facility to transfer the voice messages as audio file attachments to the email accounts of the employees, so that they can be checked at a convenient time later.

All these features reduce the chances of missing important calls. Besides, your business can be operated from any location and still give the callers the idea that you are answering from your corporate office.

No Need to Maintain Additional Telephone Connections

The major advantage of a virtual PBX phone system is that all the sophisticated features can be offered through your existing local or toll free numbers. Therefore it is not necessary to maintain additional phone connections.

In order to utilize the virtual PBX features, there is no need to purchase and install the expensive onsite PBX equipments since these are maintained by the service provider's site. The PBX services are offered through a hosted server using high speed Internet or telephone networks. The services can be availed at reasonable monthly charges.

Virtual PBX - AccessDirect in the US, offers Virtual PBX service for startups, small and medium home-based businesses. Our PBX phone service helps your company from missing important calls and to sound like a well-established one.