The Use of Voip Phones in Businesses

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The transmission of voice signals over internet lines is known as VoIP or Voice over Internet Protocol. This technology makes it possible for users to make phone calls no matter where they are as long as they have access to the internet. You can use computers, traditional telephones as well as special IP phone systems to place VoIP calls.

A headset or microphone is used in order to make calls through this technology by using a computer. Hundreds and thousands of businesses have switched to VoIP and many others are in the process due to its cost saving, portability and flexibility qualities. Business VoIP in a number of cases comes with an internet connection to direct calls placed over a private network. These phones basically provide a number of advanced features that are extremely beneficial for businesses. These are inclusive of automated attendant, desk to desk calling, high quality phone calls as well as extension management etc.

The most prominent aspect of VoIP that small and large scale businesses can take advantage of is the low long distance calling rates. These rates are fairly low in comparison to those charged by conventional phone services. This is particularly helpful for businesses that have employees based in different geographic locations. The digital technology used to place users on the same network is the reason why such low rates are charged. Moreover, VoIP services also offer additional features such as voice mail, conference calling, and voice mail to email etc without any additional fees.


Business VoIP is believed to boost employee productivity also. This technology makes it possible for employees to get in touch with contacts, have the ability to access a central communication location which comprises of email, fax, voice etc which enables them to retrieve customer information instantly. What’s more is that employees can hold virtual conferences as well.

Another major advantage and positive aspect of VoIP is its mobility. Once the VoIP service is installed, phone numbers can easily be transferred by simply unplugging the IP phone and plugging it into a new location. You do not need to worry about intricate hardware or expensive reconfiguration of the circuit. Moreover, it can be used no matter where you are. A number of VoIP providers also offer “virtual numbers” which basically enables the users to be charged for local calls as they have other area codes.

The technological advantages of VoIP include video and web conferencing, call forwarding etc. You can also direct calls to an automated attendant, which makes the caller think that s/he is calling in to a large scaled company, call screening etc. You can additionally block particular phone number or use the “virtual ring” feature to ignore them.


Switching your conventional phone line to a business VoIP is a rather cost effective and straight forward decision. However, you must take out time to thoroughly research various VoIP service providers to make sure that you choose the best one.

Find great deals on VoIP providers, and learn more about VoIP for small business and the advantages of VoIP now.

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