Articles, tagged with "customer information", page 1

The transmission of voice signals over internet lines is known as VoIP or Voice over Internet Protocol. This technology makes it possible for users to make phone calls no matter where they are as long as they have access to the internet. You can use compu...

Cell phones are 1 of modern day life's most valuable conveniences. They provide us the capacity to remain in touch with buddies, family, and business associates in many different ways also as give a mobile platform for organizing our lives and schedule. T...

Phone systems help the businessmen around the world to grow their businesses. They help in communicating with clients, leading to higher customer satisfaction. Most of client’s ability is to judge the company based on their phone system. Customers always ...

Can a business database improve your business? The answer is yes. Read on to learn more. Some might dispute the title above (they may very well have a good reason for that), but I’m the type of person who sticks to his word. It’s just my observation on...

SMS marketing is a great way to promote your business but it is not always successful. We share some easy steps with you to ensure that your sms marketing campaign gives the desired results. Not many of us know that there is an organization named Institut...

If your organisation has a lot of mobile business lines, everyone using one has to fully appreciate the importance of mobile phone security, and of protecting company information which is stored on business mobiles. Bear in mind that this information is a...

Vendor risk management is now a very important concept that needs meticulous planning. It is a necessity and also a policy that many companies are following for greater efficiency and profit. There are many Third party vendors or direct company vendors ...

Well before the widespread use of cellular telephones, it was easy to verify the identities of persons on the other end of the phone line. Home numbers and landline business can successfully be looked up in a normal telephone book or a reverse telephone n...

Authored by Patrick Botz, Vice President of Solutions Marketing, VPI Do you record or plan to record your calls and/or screen activity? Do your employees discuss sensitive information over the phone? If so, there are serious call recording laws and cal...