Telephone Auto Attendant

Telephone auto attendant system is an automated system which promptly routes business calls according to caller preferences. An automated telephone system can handle business communication needs efficiently. A broad range of communication features are provided through auto attendant system.

Impart a Professional Image with Auto Attendant System

Incoming business calls received by the auto attendant system can be routed to any phone number at any location. Multiple calls can be processed quickly and efficiently through telephone auto attendant system. The interactive menu options enable callers to communicate flexibly. Customized announcements and prompts impart a professional image to small businesses and start-up businesses. The auto attendant can route calls based on caller-ID and caller line.

An automated telephone system comes with a number of powerful and flexible features including customized professional greetings, call forwarding to personal extensions, music on hold, call waiting, sending and receiving fax messages, voice mail features and many more. The voice mail box feature gives the callers the option to leave messages. Callers can choose from dial by name or dial by extension options, and directly access the employee or department they require.

Enhanced Call Handling Features

Call handling features can be easily implemented and modified by the user at any time, without expert knowledge. The user can manage calling features from any location through web interface. This helps businesses to maintain a professional image in accordance with changing business needs. The web interface helps to track incoming and outgoing calls and fax messages.

Telephone auto attendant service is provided through hosted PBX service. It can be connected to local telephone numbers or toll-free numbers. No new hardware or software is required to get auto attendant service. Hosted PBX providers can implement an automated attendant system that is configured to fit your various business needs.

AccessDirect - A reputable communication service provider offering auto attendant system for the clients. The automated telephone support system offered by us is an efficient means for handling your inbound calls.