Magellan Call Center’s Solutions for Businesses

There are many successful call center companies in the Philippines today that many businesses in the Philippines can hire to provide them the most reliable and professional call center services that they needed. One popular example of those call center companies is Magellan Call Center.

Brief History of Magellan Call Center
According to many industry experts, Magellan Call Center was founded at the time when the call center industry had started to expand while the demand for call center services had continuously grown in the market. This was around 2005, the time in which the call center industry had been recognized as one of the fastest-growing industry in the Philippines.

Like most call centers at that time, Magellan Call Center operated small, offering basic call center services such as Order taking service as well as reservation services, mostly inbound call center services. This was unlike other call center companies who have introduced a number of sophisticated call center services such as financial services, educational services, as well as business-to-business services.

Success of Magellan Call Center in the Industry
Though armed only with simple live answering services such as Order taking service, Magellan Call Center gained a significant amount of success in the industry. According to many industry experts, part of what made Magellan Call Center successful and their services in-demand s because their services are aimed for small to medium businesses and companies in the Philippines.

Most companies that hires call center services are those that needed customer care and technical support solutions, which are mostly big corporations and companies. However, businesses such as restaurants, clinics, hospitals, hotels, are usually not as big enough to offer such services to their customers. However, because of Magellan Call Center’s services, these businesses had gained access to solutions that they needed for their success.

Because of the success of their services, Magellan Call Center had also gained a lot of success in the industry which led to their rapid growth in the Industry. From a few agents, Magellan Call Center now boasts 300 highly trained agents in two different offices in central Metro Manila.

Magellan Call Center of Today
Today, Magellan Call Center is considered in the industry as one of the most successful as well as the leading call center companies in the Philippines offering the best call center services such as Order taking service and reservation services to small and medium companies in the Philippines and in any other countries around the world.