Call Center Services for Small Companies

One of the most successful call center companies in the Philippines today is Magellan Call Center. Part of what made them successful is because of their unique Live Answering Service in which they aim to offer lesser companies, from small to medium, a chance to have their own call center services. This is through offering packages that they can easily afford.

Call Center Services for Small Companies
Call center companies and agencies were established as a way for other businesses and companies to take advantage on their expertise, allowing them to offer professional customer relation services to their clients and customers without having to expand, train, and hire their own call center personnel.

However, though a very beneficial service, not all companies and businesses can easily afford to hire a Live Answering Service from call centers in the Philippines. This was because of its expansiveness. But there are call center companies around the Philippines which were established in an effort to offer affordable call center packages for small and medium companies and businesses in the Philippines. One of those call centers is Magellan Call Center.

Like most call center companies, Magellan Call Center was established in the Philippines at the time in which the demand for Live Answering Service had significantly grown, while the numbers of call centers have also massively grown. This was said to be in 2005, which was only a few years from when the call center industry started to make its climb to the top.

Magellan Call Center operated small, with only a few agents in a small office building in central Metro Manila. However, though small, Magellan Call Center’s success was started to take effect when they offered as service in which many companies and businesses have taken advantage of, which is affordable call center packages.

Eventually, the call center industry of the Philippines had grown massively both in the number of call center companies and agencies as well as the demand, while Magellan Call Center have also made significant changes within its office, and part of the reason why is because of their services.

According to many industry experts, it was because of call center companies such as Magellan Call Center, which allowed the industry to grow further, allowing more businesses and companies to take advantage on their services.

Magellan Call Center of Today
Today, Magellan Call Center is considered as one of the leading call center companies in the Philippines today. It has expanded from a few agents, to over 300 highly trained agents in two different offices in central Metro Manila. Though successful, their services still remained simple, which is to offer small and medium businesses and companies a chance to have their own call center service.