Virtual PBX - Advanced Call Transfer Features

Virtual PBX provides advanced call transfer features which are essential for effective small business communications. Using hosted IP technology, it helps to transfer calls between various departments just like large business communication systems.

Communication features provided through virtual PBX are simple to use and help you to easily manage your business calls. Advanced call transfer is important for a small business with various departments. It is necessary to transfer calls between various departments. Call transferring feature helps to handle every business call in a timely manner.

Call transfer is one of the most advantageous features in virtual PBX system. With live call transfer, you can transfer a call in progress to another extension without disconnecting the call. Calls can be transferred to another extension or another phone line including outside phone numbers. A business call to your office number can be easily transferred to your cell phone, without disconnecting the call.

Common call transfer options include blind transfer, supervised transfer and voice mail transfer. In blind transfer, call is transferred to another extension without being communicated with extension user. In supervised call transfer, the caller is placed on hold and the call is connected when the extension user is available. With voice mail transfer, the caller is place on hold and the call is transferred to the voice mail box of a specific extension user.

Virtual PBX provides many other phone features including call screening, find me follow me, dial-by-name, dial-by-extension, music on hold, voice-to-email, fax to email and many more. Call management in virtual PBX is easy with user-friendly web interface.

Hosted providers offer all the communication services you require through simple virtual PBX service plans. The calling features can be modified as per your changing business requirements.

AccessDirect is a prominent virtual PBX phone service provider in the US. We offer sophisticated answering service with call transfer facility to impart a professional corporate image for your small business.