The Importance of Communication Skills

Obviously, having a good chance is a way to obtain a good job. Although not everyone is so fortunate enough to get it, however, we can do something to change. Take an interview for example, perhaps you are not the best one with high diploma and rich experience for a company’s choice, but your strong points in the interview leave special impression on the interviewers, say, your way of speaking, or we can call it communication skills, which made them comfortable and relaxed.

Communication skills are now paid more and more attentions; on the other hand, people begin to find the problems that have a negative impact in this process. Such problems can be also called communication barriers. Any conversations, formal or casual, can be fraught with communication barriers, with messages often misinterpreted by the listener. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.

In a recent survey of recruiters from a company with more than 1,000 employees, communication skills were cited as one of the most important decisive factors in choosing salesmen. As that company deals with a wide selection of electronic products, the communication skills are paid more emphasis in interview. The interviewees may be asked to role as wholesalers buying products like computer speakers, or as a salesman who sells products like flash disk in that company. The interviewees’ logic, communication, including oral presentation, clarity of thinking, ability to sell products, and ability to work with other are easily to be appraised in that activity, as these factors contribute to their future job promotion and success.

Now look around, the leaders in your group or organization must be the people who master a number of particular skills, such as the ability to communicate effectively. If NO, they must be good at blocking communication skills.

Take the mentioned company for example, there is no feedback in a one-way communication. As such a communication involves passing ideas, information, directions, and instructions from higher management down the chain of command without asking for a response or checking to see if any action has taken place. It is not enough to ensure the message has been received. For communication to be effective, a two-way process must exist so the sender knows whether the message has been understood. The two-way communication process involves sending a message down the chain of command and transmitting a response containing information, ideas, and feelings back up the chain. This process has been referred to sometimes as "a process of material influence." And that is the reason why some leaders now would like to get response and feedback after they utter a single sentence.

This is not difficult to comprehend. Just like talking with customers, when the sellers try their best to persuade customers to buy speakers in their stores, they also want to get feedback (the customers’ response or ideas about the products).

Never regard leaders’ communication skills as a magic. They are just the people who made great effort and achieved excellent results in communication.