Success Of Magellan Call Center And The Industry Of Call Center

According to many experts, the call center industry is considered as one of the most successful and fastest growing industries in the Philippines. This is because of the many call center companies in the Philippines offering outsourcing services to other companies in the Philippines as well as outside the country. One popular example of a successful call center company in the Philippines is Magellan Call Center.

Success of Magellan Call Center and the industry of call center
Magellan Call Center is only of the many successful call center companies and agencies in the Philippines. It was founded in 2005 and soon became a premier call center company in the Philippines providing Business Answering Service such as reservation call center services and live Business Answering Service.

Like many of its competitors, Magellan Call Center started to offer their outsourcing services to companies in the Philippines, mostly small and medium companies who cannot accommodate their own call center service or hire a bigger call center company. And similar to others, many companies have achieved their success with Magellan's Business Answering Service.

Eventually, their services have grown to provide their Business Answering Service not only to companies in the Philippines, but also to the many companies outside the country, particularly from the US. This is another reason why the call center industry of the Philippines have gained a lot of success in a short span of time, its because of the many companies outside the country looking for outsourcing call center services in the Philippines. But why the Philippines?

Success of outsourcing services
Magellan Call Center was one of the first call center companies in the Philippines that provided their outsourcing services for companies outside the country. The reason why the Philippines gained a lot of success in outsourcing services is because of the Filipino's keen knowledge speaking and understanding the English language.

Because of this, a number of multinational companies have also expanded their services in the Philippines, such as Sykes, Convergys, Accenture, and many other companies. Because of these international companies, the Philippines became one of the most competitive markets in terms of providing the best call center services in Asia.

Because of this growth, many call center companies in the Philippines have also gained a lot of respect and recognition in the country, including Magellan Call Center which became more and more successful in their outsourcing services both for foreign and local companies.

Magellan Call Center after global recession
Global recession have left many call center companies in the Philippines in ruins. It also caused a huge number of unemployment across the country. However, even though global recession have made a major impact in the industry of call center in the Philippines, Magellan Call Center and many other call center companies in the Philippines survived. And today, Magellan Call Center is now considered as the premier call center company in the Philippines.