Magellan Call Center and the Call Center Industry of the Philippines

There are many successful call center companies and agencies in the Philippines today that gave rise to the call center industry of the Philippines. Most of which were foreign owned, such as multinational companies like Sykes, Convergys, Accenture, eTelecare, and many others.

However, there are also a number of local companies and agencies that contributed to the success of the call center industry locally and globally. One popular example of those call center companies is Magellan Call Center and its collection of Outsource Call Center services.

Magellan Call Center of the Philippines
Magellan Call Center is a call center company in the Philippines which was found in 2005, the time in which the demand for call center services had grown significantly. Most of the company’s services involve simple live answering services such as Order taking service and reservation services. And most of their target clients are small and medium businesses such as clinics, restaurants, hospitals, hotels, and many more.

Though simple, their collection of Small Business Answering service was the reason why Magellan Call Center had gained a lot of popularity and it was also because of their services that the call center industry had gained access to many other markets in the Philippines.

Magellan and the Call Center Industry
Other than their own success in the call center industry, Magellan Call Center had also contributed their live answering services to the success of the call center industry.

Because of their simple call center services, Magellan Call Center was able to penetrate markets which were inaccessible in the past, particularly because of their present call center services that aims to offer live answering services to larger companies and corporations, whereas Magellan Call Center aims to offer call center services to small and medium companies in the Philippines.

Eventually, the call center industry had widely expanded in the Philippine market, allowing the industry to be recognized as one of the fastest growing industries in the country as well as the Sunshine Industry by the Philippine government due to the massive growth of the call center industry in only a decade.

Magellan Call Center, on the other hand, became one of the many success call center companies in the Philippines that had grown along with the industry. Though there are many other companies that provides such services, Magellan Call Center still remained as one of the leading call center company for small and medium businesses.