Hosted PBX- Feature-rich Alternative to Traditional PBX Phones

A hosted PBX system is often referred to as a feature-rich alternative to traditional PBX phones as it is highly cost-effective and can be used without mounting costly onsite equipments at your site. Besides, it can provide the same kind of caller interface as that offered by traditional PBX phone systems.

Enhance Your Business Image through Hosted PBX Services

With the help of the state-of-the-art hosted PBX phone system, communication requirements of small and medium sized business organizations can be streamlined without making hefty investments. The PBX services are offered by the service provider through a hosted server with the support of high speed Internet connection or dedicated telephone network. As the equipments are maintained at the service provider's site, maintenance services and upgrades will be carried out at the right time. Therefore businesses can benefit from unique PBX features without worrying about the operating expenses involved.

By implementing the feature-rich hosted PBX phone system, your business organization can achieve better responses from the customers, reduce telephone expenses and improve the efficiency of the employees. For managing your business calls, the system is integrated with cutting edge features such as auto attendant, call conferencing, find me follow me call forwarding, voice mail, fax, fax to email, music on hold and other innovative features.

The auto attendant greets the callers with professional greeting messages and provides a menu of options such as dial by name, dial by extension and more. Depending on the option selected by the caller, calls are routed to the appropriate extensions. The system manages multiple calls at the same time and routes the calls in a timely manner without giving busy signals to the callers.

Manage Your Business from Any Location

The incoming calls to your official numbers can be transferred to the personal numbers including your cell phone numbers using the find me follow me call forwarding feature. This makes it possible for you to control your business from any geographical location. The unanswered calls are transferred to the voice mail system, enabling the callers to leave voice messages; this completely eliminates any chance of missing important business calls and messages.

There is also the facility to forward voice mails to your email account as file attachments, which can opened in your laptop. This feature helps you to provide immediate responses to the queries from customers even while you are on the move. These rich features of the hosted PBX impart a big business image to your organization and will enable you to stand ahead in the exceedingly competitive business arena.

AccessDirect is a leading Hosted PBX phone service provider based in the US. We can provide you with PBX phone systems integrated with sophisticated features such as voice mail, auto attendant, fax mail, follow me call forwarding, and more.