Authors

While phone systems were previously immensely elaborate and unaffordable beasts, obtainable to only the very largest of organisations, with improvements in technology and then the improvements of the world-wide-web, more professional telecoms are consider...

Having a well or poorly implemented phone system can make or break a business. If a potential customer cannot get through to you via the phone the chances are they will pick up the phone to the next supplier. And more important than just having a phone sy...