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We are in the year 2010 and by any means, this is the age of quick and unhindered communication. This is the era of Twitter, Facebook and Orkut and people like to make sure that they are heard and responded to, immediately. Thus, a 24 7 call center has be...

As the world shrinks and countries come closer, people have started to think globally. They don't want to be confined to one place or wait for hours for anything. They want quickly and easily. Different industries have understood this change in thinking o...

Some very amazing and easy technologies have altered the customer services portal. Email and Online Chat services have turned into such a common deal that no one needs introduction to it. They've made customer services quicker than Roger Federer's serves ...

Your business is growing and the most important factor that is inducing this growth is your relationship with your customers. To maintain this relationship and to have a regular interaction with your customers, you outsource your customer support needs to...

This is the age of information. Today, people don't have the patience to wait for someone to hear their complaints or provide them with required information. Thus, it becomes extremely important for a business to have call centers to provide on-demand cus...