A Leading Call Center of the Philippines

One of the most popular and highly recognized call center companies in the Philippines today is Magellan Call Center. Part of the reason why it became successful is because of its Small Business Answering service, which is aimed to provide a means for smaller to medium businesses and companies to have a call center service of their own.

Magellan’s Success in the Philippines
Magellan Call Center was founded at the time in which the call center industry of the Philippines is rapidly growing in the market, which was in 2005. Because of the huge demand for call center services in the market, the number of call center companies and agencies in the Philippines had rapidly grown to accommodate the growing demands for call center services.

However, what made Magellan Call Center unique and in-demand in the Philippines is because of their Small Business Answering service which is aimed to provide smaller to medium companies affordable call center packages.

Although most call center companies and agencies in the Philippines were established to offer cheaper means for other businesses to have the opportunity to offer their own call center services, Magellan Call Center was recognized as one of the few which offered affordable call center packages in which smaller and medium businesses can easily afford.

Eventually, call centers like Magellan Call Center became successful in the Philippines. These types of call center companies were also recognized for its huge contribution for the rapid growth of the call center industry in the Philippines, which in turn led to the success of the call center industry along with call center companies such as Magellan Call Center.

Magellan and the Call Center Industry Today
Today, Magellan Call Center is considered as one of the leading call center companies in the Philippines. From a few agents in a small office in Metro Manila, Magellan Call Center has grown to more than 300 highly trained agents in two different offices in Metro Manila, while their Small Business Answering service is still known to offer some of the best services for smaller, medium, and large call center companies in the Philippines.

The call center industry, on the other hand, became successful because of the growth of demand not only in the Philippines, but also by offshore companies and foreign investors who have landed in the Philippines to do businesses with call centers such as Magellan Call Center.