What to Expect From a Reliable VoIP Wholesaler?

For providing reliable retail VoIP services to your clients, it is essential that you collaborate with a wholesaler that provides robust backing. Read on to know the essentials of a trustworthy wholesale VoIP service. Find out how you can make sure that the wholesaler is someone you can rely on.

If you wish to emerge as a successful retailer of VoIP services and move ahead of the peers, it is essential that you rope in a wholesale provider you can depend on. Without the backing of a reliable wholesaler, it’ll just not be possible for you to provide services that can impress your clients. So it all boils down to ascertain what must be essentially in the service band of a wholesaler.

A wholesaler must provide a stable a-z solution to their retail partners. They must be able to fulfill all their routing requirements. Make sure that the wholesaler you plan to rope in has got a robust infrastructure backed by a team of trained and certified SIP engineers who monitor the system round-the-clock. They must provide VoIP route aggregation services blending VoIP technical capabilities with SIP routing.

They must have an efficient communication system which you can use to contact their technical services for troubleshooting. It is something that is bound to arise and the system must be capable enough to deal with it. A reliable wholesaler will allow you to contact their technical team using multiple communication modes so that you’re provided with a solution at the earliest.

Expect a wholesaler to provide services such as SIP to H.323 conversion, Class-4 Core Call-Control Partitioning, Session Border Controller Partitioning for Enterprise SIP, Intelligent Routing, Advanced Analytics, Backed Connectivity, RTP Proxy support, CDR transfer to third party system for billing, Comprehensive Reporting, Trunking Applications, Consumer Applications Edge Session, Flexible dial plan management, Logging and Fault Resolution, Traffic Profiling, etc.

Architecture of the switch partitions must optimize the use of switch partitioning system resources while providing for secure access. It must provide for quick access to key switch partitioning functionalities so that the system can be easily and effectively controlled. It must include an in-built reporting system that provides all information of the routing functionalities.

Such a system will provide industry-leading performance and reliability, offering unique architecture signaling and media interfaces. It allows scalable networks without service degradation. Retailers can enjoy comprehensive visibility into service and network quality. They enable you, the retailer, to offer role based access to different views. An elaborate business reporting dashboard enables you to exercise full control over the system. Make sure that they’re providing alarm features and QOS assurance as well.

The system must offer highly programmable route selection that can be deployed to perform complex routing routines involving numerous destinations. The switch partitions must ensure that calls connect with high ASR. Clients must have the flexibility to define routes. The system must resolve the complexities of the carrier business world on the fly with least human intervention.

Choose your wholesale VoIP after adequate research so that you don’t have to change your partner any time soon later. It’ll involve needless reorientation of the system that would mean disruption of services. Compare the features offered by various dealers, their rates and decide on one that you deem the best for backing your retail services. A wrong decision will certainly bring in an array of hassles, so take your time.

This article has been written by an expert associated with Breezecom, a leading wholesale VoIP provider focusing on the Indian sub-continent and the Middle Eastern regions.