What Are The Best Practices of Conference Call?

A conference call needs to be planned and managed just like every other meeting. In general, the international conference calls host is the one, who has to be sure that the teleconference goes according to plans. This doesn't mean that participants do not play any role. No matter if you're the host or a participant there are several conference call best practices that one should stick to, in order to spend the conference time effectively.
1) Conference Call Best Practices for Teleconference Participants
One of the most important practices, when making conference call is to know is that external noises are able to cause disorders in the call for other participants.
- You should introduce yourself, before starting your speech, so that others know who is speaking;
- When you are not speaking, push the mute button on your phone
- It is good to call in on time, at least a minute or two before the start time;
- If there are other people in the room, do not speak to them while making conference calls;
- It is important to call in from a noiseless location from a good quality phone.
- It is good to speak into the handset of your phone rather than using a speakerphone.
2) Conference Call Best Practices for Teleconference Hosts
Before the call:
- Make a list of any conference call assignments that participants need to complete and the materials they should bring with them during the call;
- Make a list of participants. It is good to include the name and phone number of each participant and any other notes, which might be of help to you.
- Make invitations with the phone number and access code, as well as the agenda, your target list and materials needed. This is done to make sure that participants know what to expect from the meeting.
- Check time differences and make sure they are clearly addressed.
- Send a reminder email (if such a feature is offered).
During the call:
- The call must be started on time, because late arrivals cost you money and annoy those who started on time.
- Another important thing is to stick to the agenda. If the discussion goes off track, you may note the topic and promise it can be discussed at the end of the conference call, if time allows.
- The call should not only start on time, but also end on time. This way you will be sure that the budget is not over passed.