The Pros and Cons of Using VoIP in Your Business

The VoIP stands for Voice over Internet Protocol. The best thing about this technology is it allows the users to make and receive phone calls over their broadband internet connections instead of using their traditional fixed phone lines. There are many benefits the users can enjoy. Let's read on.

During economy downturn, every organization is looking for ways to save money, especially on communication. To be frank, most of the companies are bearing high telephone bills every month because they need to make a lot of long-distance and international calls daily. They need to communicate with their clients, suppliers, business associates and many more all around the world. Is there any way for them to reduce their financial burden? Yes, through VoIP, the organizations can make good use of the broadband connections to operate their businesses smoothly. The internet providers only charge very low monthly fees on long-distance and international calls. If the users are using the same software, the providers do not charge the users a single cent. A good example is Skype. Free calls can be made among the users without any limitations. The users can call each other at anytime they like without any time limit.

Do you need to worry about the geographic locations when you are applying VoIP? No! This particular service is very flexible. The providers offer virtual phone numbers to every client around the world. No matter where the organizations or companies are located, the phone charges are the same. You can forget about the distance and the time zone difference. Both phone calls and video conferencing are available through VoIP. The users can even enjoy facilities like caller ID and call waiting. All calls are considered "local calls". Isn't it great to have VoIP for your business?

Having clear communication is important for every business. Traditional phone lines are able to provide voice clarity to the users. How about VoIP service? The same applies. This technology converts analog voice signals into digital data packets in real time. The clarity of 2-way voice transmission is being enhanced from time to time. However, here is a reminder to the users. In order to have clearer voice, the users need to have high-speed internet connection. If your connection is a bit slow, the quality of voice may be affected.

After looking at the advantages of VoIP, we also need to know its drawbacks. As all of us are aware, we can only apply VoIP if we have internet connection. If we are disconnected from internet, it is impossible for us to make calls through VoIP. During blackout, it is for sure that VoIP is unable to provide any function. If you need to make urgent calls, again, you have to refer to traditional phone lines or your mobiles.

In short, I would say that VoIP is an alternative to traditional telephones. Knowing its special features clearly will enable the users to make use of it at optimum level.

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