The live answering service helps to communicate with your clients and customers 24 hours a day.

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Virtual phone answering service provides excellent competitive advantage for small business companies and some start-up companies. With advanced communication technology, it helps small companies to compete with larger companies in a kind of professional manner. Powerful features, scalability, simple infrastructure, flexibility and cost savings are the most beneficial features of any phone answering service.

This system makes it convenient for you to handle your business calls from any kind of preferred location. A virtual phone service can efficiently connect your home-based workers or remote your office settings. The live answering service helps to communicate with your clients and customers 24 hours a day. Hosted phone system provides the integrated features of telephone, voicemail and the system.
The main advantages offered by any phone answering service include:

• Call answering with some good professional business greeting
• Flexible calling facility between some branches

• Well-organized handling of multiple incoming calls simultaneously
• Call hold feature with good custom greeting
• Call extension to specific department or employee
• Dial by name and dial by extension options available
• Incorporated voice to email and fax to email feature for this

The main part of phone answering service is the auto attendant of this. It initially answers the incoming business calls with professional custom greeting message. Automated answering system efficiently routes your callers to live extension or voicemail box. More features and extensions can be added to the main business number through any web-based interface. You can also view fax messages and listen to voice mail messages via some online interface.
Phone answering service helps small businesses to present the best image to targeted clients by making available a unified set of communication features on it. Hosted service providers offer customized service packages those suit different business requirements that require Phone answering service.


Frontlinecom.co.uk is a leading service provider of small business Hosted PBX systems. The auto attendant forms the main interface of the small business phone answering service.

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