Telephone PBX System - Benefits for Your Small Business

A PBX telephone system offers numerous benefits for your small business organization. Equip your business office with PBX phone system to maintain better interaction with your customers and business relations.

The PBX telephone system is provided with sophisticated call handling features that are found in costly premise-based telecommunication systems maintained by big conglomerates. These include auto attendant, voicemail, call conferencing, call forwarding, voice to email, fax to email, call waiting, automatic call distribution, music on hold and many more. The auto attendant communicates with the callers in a professional style. The callers are presented with a menu of choices and depending on their choice, calls are transferred to the actual destinations.

Communicate with Your Clients through Personal Phone Numbers

With a PBX phone system numerous calls incoming at the same time can be managed efficiently. If the official numbers are busy, without providing line engaged signals, calls can be routed to your alternate extension phone numbers including cell numbers through the advanced find me follow me call forwarding feature. The unattended calls are right away rolled to the voice mail box, so that callers can leave voice messages.

This phone system can also deliver voice messages to your regular email account. Therefore the messages can be checked and you can communicate with your clients even when on the move. Fax messages can also be checked through your email account.

Eliminates Additional Business Overheads

PBX phone system with its web-based interface enables you to keep a number of extensions from a single telephone connection according to your business needs. Thus you need not incur the business overheads involved in maintaining additional connections. Moreover, you can make local and international calls at moderate call charges.

Another important benefit of PBX telephone system is that you can utilize the PBX features without installing additional equipments in your office. The equipments are kept at the site of the service provider and PBX functionalities are provided through a hosted server using broadband Internet or telephone connection. Therefore you can avoid the expenses involved in installation and maintenance services.

Virtual PBX phone system works just like a corporate business PBX phone system. AccessDirect provides small business hosted PBX systems with advanced features.