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Articles, tagged with "convergys", page 2


01st September 2010

A Call Center Service for Every Business

The call center industry of the Philippines is considered as one of the successful and fastest growing industries in the Philippines. Part of its success is because of its numerous call center companies offering outsource call center services to many comp...

24th August 2010

Growth of Call Center Industry of the Philippines Through Outsourcing

According to many professionals, the reason why the call center industry of the Philippines have grown so much and so fast in only less than a decade is because of its Outsource Call Center services. Many call center companies in the Philippines, inclu...

03rd June 2010

New Recruitment Process Of Call Center Agencies In The Philippines

The call center industry is considered as one of the largest and fastest-growing industry in the Philippines. Though the industry was first introduced plainly as a response and managing services, it industry rapidly grew to include a number of new service...

03rd June 2010

New Culture In Call Centers

In terms of successful industries in the Philippines, many experts would normally say that the largest business industry in the Philippines today are call centers. According to professionals, a call center is a centralised office used for the purpose of r...

03rd June 2010

Call Center Expansions And Downgrades In The Philippines

When we say call centers, the first thing that usually comes into mind are customer support and customer care services, which may also include technical services or travel services. However, many call centers today, such as the many call centers in the Ph...

03rd June 2010

Philippines As The Center For Call Center

Call centers is considered today as the biggest industry in the Philippines. Though the industry started only as a simple email response and managing services, most of the companies that runs the industry today have introduced new customer relation servic...

03rd June 2010

New Services And Changes Within The Call Center Industry Of The Philippines

The call center industry in the Philippines have significantly changed compared in the past. Before the introduction of outsourced call center agencies in the Philippines, such as Sykes, Convergys, eTelecare, and many others, the call center industry in t...

03rd February 2010

Philippine is Still the World’s Best BPO Destination for the 2nd Time!

When the global crisis arises many Filipinos wandered whether the BPO industries will soon fly back to their mainland or would migrate to India for cheaper labor. However, the UK Body proclaims that the Philippines is still the no.1 destination for outs...

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