Articles, tagged with "convergys", page 2
A Call Center Service for Every Business
The call center industry of the Philippines is considered as one of the successful and fastest growing industries in the Philippines. Part of its success is because of its numerous call center companies offering outsource call center services to many comp...
Growth of Call Center Industry of the Philippines Through Outsourcing
According to many professionals, the reason why the call center industry of the Philippines have grown so much and so fast in only less than a decade is because of its Outsource Call Center services.
Many call center companies in the Philippines, inclu...
New Recruitment Process Of Call Center Agencies In The Philippines
The call center industry is considered as one of the largest and fastest-growing industry in the Philippines. Though the industry was first introduced plainly as a response and managing services, it industry rapidly grew to include a number of new service...
New Culture In Call Centers
In terms of successful industries in the Philippines, many experts would normally say that the largest business industry in the Philippines today are call centers. According to professionals, a call center is a centralised office used for the purpose of r...
Call Center Expansions And Downgrades In The Philippines
When we say call centers, the first thing that usually comes into mind are customer support and customer care services, which may also include technical services or travel services. However, many call centers today, such as the many call centers in the Ph...
Philippines As The Center For Call Center
Call centers is considered today as the biggest industry in the Philippines. Though the industry started only as a simple email response and managing services, most of the companies that runs the industry today have introduced new customer relation servic...
New Services And Changes Within The Call Center Industry Of The Philippines
The call center industry in the Philippines have significantly changed compared in the past. Before the introduction of outsourced call center agencies in the Philippines, such as Sykes, Convergys, eTelecare, and many others, the call center industry in t...
Philippine is Still the World’s Best BPO Destination for the 2nd Time!
When the global crisis arises many Filipinos wandered whether the BPO industries will soon fly back to their mainland or would migrate to India for cheaper labor. However, the UK Body proclaims that the Philippines is still the no.1 destination for outs...
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