Small Business Live Phone Answering Service

Live phone answering service facilitates small businesses to establish a big business image. This feature rich service is provided through hosted PBX system. With a live answering system, there is no need to hire additional staff to handle your business calls.

Professional Answering Service for Your Business

Live phone answering service provides a multitude of communication features which is necessary for daily business communication needs. It efficiently receives incoming businesses calls and routes them to different extensions. The answering service features can be customized as per your small business needs.

With a live phone answering system, you can record personalized greeting messages for your voice mail, set multiple extensions for individual employees and departments, transfer calls from one extension to another, set custom music on hold, and send and receive multiple fax messages.

Enhanced Call Handling Features

The phone system can work for you in any manner you choose, you can work from office or when traveling. Call answering features can be easily customized. You can set calls to be transferred to various extensions such as your home phone, cell phone or voice mail. Call screening feature helps to know exactly who is calling you. The caller will be prompted to record his/her name, before being connected to you. If one extension is unavailable, calls to that extension can be transferred to another extension.

You can set personalized greetings such as standard business greetings and after hours business greetings on day, night and weekend modes. The phone answering service can be easily updated as per your business requirements. The efficient online management tool makes it easy for you to update various calling features, add or remove extensions and track your call records.

Additional Options

Combining powerful features, scalability, flexibility and affordability, live phone answering services are the perfect option for small and start-up businesses. Live phone answering features are available with toll-free number or local telephone number with area code.

Small Business Phone Answering Service - A reputed US based firm, AccessDirect offers a range of small business answering service for the clients.