Hosted PBX - Benefits of an Expensive Office Phone System

A hosted PBX phone system in a small business organization offers all the benefits of an expensive office phone system in a cost-effective way. With a hosted PBX phone system, business calls can be managed efficiently. Thereby you can attract more customers towards your business and easily achieve your business objectives.

Calls arriving during business hours and non-business hours are attended by the auto attendant included in the system with appropriate salutation messages. It can be modified to provide relevant information about your business, products and services offered. To redirect the calls to exact departments or persons, the callers are provided with menu options such as dial by extension, zero out to live operator, dial by name and more. Multiple calls can be handled simultaneously, and call routing is performed according to the choice of the callers, without sending line busy tones.

Additional Phone Connections Not Needed

Hosted PBX system offers several extension lines from a single connection. Moreover, the same business number can be used for communication even when you shift your business location. Incoming calls to the official numbers are routed through the find me follow me call forwarding to your supplementary phone numbers including cell numbers. Calls that are not answered within a specific number of rings are instantly directed to the voicemail system, enabling the callers to leave voice messages. The system is also provided with call management features including call conferencing, voice to email, fax mail, music on hold, call waiting and more.

On-site Equipments Not Needed

Hosted PBX phone system functionalities can be utilized without purchasing expensive PBX equipments. The service providers maintain all the equipments at their site and perform timely maintenance services and upgrades. The PBX functions are offered through a hosted server using broadband Internet or telephone connections.

Hosted PBX phone systems have many advanced features including call forwarding, auto attendant, fax to email and voice mail. AccessDirect provides Virtual PBX systems as part of the PBX phone service.