Features of an Auto Attendant System

The auto attendant is a fundamental feature in any virtual PBX phone system and is integrated with a number of call management functions. It helps to manage your business calls in a competent manner. Besides, your business will assume the image of a Fortune 500 company, bringing you more credibility.

An Exceptional Choice for Your Business Office

The auto attendant system features dial by name, dial by extension, 1-4 digit extension numbers, zero out to live operator, find me follow me call forwarding, call screening, call waiting, voicemail, fax, fax to email, caller identity and more. The auto attendant system acts as a live receptionist. It greets all the callers with professional sounding welcome messages and routes the calls to the right destinations based on the preferences made by the caller. It can be programmed to play personalized greeting messages based on business hours, non-business hours, weekdays and holidays. The system can manage multiple calls at the same time and the entire call transferring process is carried out without giving busy signals to the callers.

You'll Never Miss a Business Call Again

With the find me follow me call forwarding feature, the auto attendant forwards all the calls to your official numbers to alternate phone extension numbers, including cell numbers. Therefore you can keep in constant touch with your customers and workforce, regardless of your location. The auto attendant redirects all unanswered calls to the voicemail system, where the callers can leave voice messages. Calls are also routed to the voicemail system when all the phone lines are busy. This ensures that you don't miss any important business calls.

Budget-friendly Option

In order to capitalize on the diverse call management features of the auto attendant system, it is not necessary to maintain any expensive PBX equipment in your office. All equipment is kept at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone connections. As the PBX services are shared among a number of users, you can utilize the services at reasonable monthly charges.

AccessDirect is a leading service provider of Virtual PBX Phone system with web based auto attendant, Voicemail, and Fax mail service. Some of the advanced features in our auto attendant system include Dial by Name, Dial by Extension and Group Dialing.