Benefits of Using Virtual Small Business PBX Phone Systems

Benefits of using virtual small business PBX phone systems are many. Primarily, this system offers a better communication interface for the callers by making only a minimum investment. Besides, you can project a big business image among your clients and business associates by efficiently administering the business calls and providing quality customer care services.

Virtual small business PBX phone systems come with call management functions such as automatic call distribution, call conferencing, auto attendant, call waiting, voicemail, fax to email, voice to email and so on. The auto attendant in the system functions as a live receptionist and attends all calls with suitable welcome messages. For connecting calls to the right destinations, callers are provided with menu options such as dial by name, dial by extension and more. Call routing is done without sending busy tones to the callers.

Answer Calls Outside Your Business Office

Official calls to main business numbers can be accepted on your alternate numbers including residence phone numbers or cell phones with the help of the find me follow me call forwarding option. Hence your workforce can conveniently work from their homes or other distant sites. This geographical flexibility enhances the efficiency of your workforce and business productivity. Calls that are not answered are transferred to the voicemail box, permitting the callers to place voice messages.

Cut Down Additional Business Overheads

The other significant benefits of using virtual small business PBX phone systems include:

• Long distance and international calls can be made at affordable charges
• Local business presence can be established in any location of your preference
• Numerous extensions can be maintained from the existing connection; so, your business can be easily expanded without making investments for additional telephone lines.

It is not required to install pricey PBX equipments at your site. The maintenance, installation and upgrades will be undertaken by the service providers. The PBX services are offered through a hosted server using broadband Internet or telephone network and can be utilized at economic monthly charges.

AccessDirect provides feature-rich small business PBX system based on hosted PBX technology. The features include voicemail, fax to email, auto attendant, call forwarding and more.