The best companies want to keep their business flexible, innovative and competitive without driving up operating costs and capital expenses. US owned telecommunications equipment manufacturer, Avaya, puts the solution at your fingertips with the Avaya IP500 hybrid IP telephone system. Part of the the Avaya IP Office family of communications products, the Avaya IP 500 is the right choice for any small business today- whether you are 5, 25 or 250 employees… just getting started or already established…have a single office, a home office or multiple stores/sites.
Avaya IP 500 unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone- using wired, wireless or broadband connections. IP Office has the ability to work with IP, digital, analogue, SIP or wireless technologies. Use the devices you want, wherever you need them.
IP 500 easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need -whether it's your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.
Unified Communications from the Avaya IP 500 serves customers efficiently using your office phone, mobile phone, e-mail, texting, instant messaging and more are all essential to the way you work today. But are you managing your communications -or are your communications managing you?
Think about it- how often has the following happened in your company?
- A customer or prospect calls with an urgent, time-sensitive request, but is unable to reach the right person for an answer
-An unexpected development -severe weather, a personal matter -leaves a key employee stuck at home and completely unproductive
-Staffs give out personal phone numbers (such as a mobile) that confuse customers and affect your control of those relationships
-You suspect peak call volumes result in lost calls, but have no idea how many or how much it's costing you
These are all everyday occurrences that can impact your image, your employees' ability to perform at their best, your customer service, and ultimately your bottom line. Avaya IP Office is ready to address every one of them and much more.
Unlike other solutions, Avaya IP Office uses built-in intelligence to simplify your use of wired, wireless and Internet communications. Instead of keeping your communications separate, Avaya IP Office brings them together so you can easily turn a home or mobile phone into an office extension, collaborate with dozens of customers or staff members on a conference call and get detailed reports that show how well your company is responding to customers.
With rich functionality, IP Office naturally creates new ways of thinking about the role communications can play in your business. For more information, please visit us at ngcnetworks.co.uk
About Author-
Dean Harrop is a Sales & Marketing Director at NGC Networks Limited. NGC Networks Limited is a leading provider of
Business Telephone Systems, AVAYA IP Office,
AVAYA Communication Manager, SIP Trunking service, Alcatel-Lucent OmniPCX and SwyxWare from SWYX.
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