Auto attendant - Automated Call Answering

Auto attendant - automated call answering facility manages all your incoming calls in a professional manner and augments your business image. The auto attendant comes along with the hosted PBX phone system and is designed with remarkable call management functions. All the functions can be conveniently integrated into your existing local or toll free phone number.

A Wonderful Virtual Receptionist

Auto attendant acts as a virtual receptionist, answering all the calls with professional sounding salutation messages. It can be programmed to play customized greeting messages based on business hours, after business hours, day of the week, time and holidays. It offers a set of options such as dial by name, dial by extension, zero out to live operator, group dialing and more to the callers. Transferring of calls to the appropriate extensions is carried out depending on the caller's choice. It even handles multiple calls at the same time without sending line busy signals to the callers.

Exclusive Call Routing Features

The find me follow me call forwarding facility transfers incoming calls to the alternate set of phone numbers, including cell numbers of the employees. Therefore you can communicate with your customers from any remote location and still give your callers the idea that you are answering from your business office.

Unanswered calls are routed to the voicemail box, allowing the callers to leave voice messages. This advanced feature further eliminates any possibility of missing important business calls. Calls are also routed to the voicemail system when all the lines are busy.

An Affordable Communication Alternative

Auto attendant facility in hosted PBX can be enjoyed without maintaining costly PBX equipments at your site. All the required equipments are kept at the site of the service provider. The PBX services are offered through a hosted server with the support of a high bandwidth Internet connection or telephone network. PBX services, being shared among many users, are provided at reasonable monthly charges.

Auto Attendant, the automated call answering system is an integral part of a virtual PBX phone system. AccessDirect provides auto attendant service through hosted PBX phone system.