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The recession has seen countless businesses fold. Surprisingly, call centres / call centre companies have not been as badly affected by the economic downturn as one might think, mainly because of the savings many have made in relocating centres abroad. Ho...

Anyone who has ever worked in an unbearably hot and stuffy office environment will know that tempers can often soar. According to a uSwtichForBUSINESS survey, three quarters of workers admit to arguing with colleagues over office temperature control. And ...