Articles, tagged with "entire organization", page 1

In our world today, people continuously need to communicate at increasing speeds (and from increasing distances) in order to build trust inside and outside their companies. For us internally, this means focuisng on systems of communication that connect...

In recent years, organizations using Mitel call recording software have begun to recognize the importance of the contact center as a significant source of business intelligence. As a front-line hub and primary point of customer contact, the call center is...