Articles, tagged with "customer relationship management crm", page 1

Voice over Internet Protocol (VoIP) phone system, simply defined, is a technology that converts analog voice signals into digital data packets to facilitate two-way transmission of conversations in real time using the Internet. VoIP is today revolutionizi...

To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or mak...

1- TweetSpinner can help large and small businesses and users generally increase their twitter productivity. We offer a powerful suite of features commonly found in enterprise solutions for other media, including profile rotation, DM anti-spam and arch...