Articles, tagged with "recording software", page 1

A picture is worth a thousand words. But sometimes, you need 1,020 words to communicate what's going on. That's when it's time to step up to the mic and create a voiceover track. A voiceover is simply an additional audio track for your digital slideshow ...

Authored by Patrick Botz, Vice President of Solutions Marketing, VPI VoIP call recording software has finally come of age, offering the same advanced level of functionality and reliability as traditional recording systems. Organizations across the glob...

In recent years, organizations using Mitel call recording software have begun to recognize the importance of the contact center as a significant source of business intelligence. As a front-line hub and primary point of customer contact, the call center is...

The contact center environment has evolved considerably over recent years. With the increased deployment of VoIP, home-based agents, and overseas outsourcing, organizations are benefiting from significant cost savings and efficiencies that were previously...