Articles, tagged with "brief and to the point", page 1

The use of e-mail in our culture is pervasive. I rarely get letters any more. I get scores of e-mail messages every day. I have noticed email etiquette is maturing and I would like to offer you the first in a series of articles to improve e-mail communica...

An executive of an electric utility (let's call him Miles) appearing on television to talk about a rate increase his company had just requested from the state Public Service Commission. His Communication goal: To justify the increase. Miles: "When you go ...