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Articles, tagged with "call center agent", page 1


17th August 2011

Your Call Center Agent Needs Motivation – It Is Easy!

The life of a call center agent can be challenging to handle the complex deadlines involved in the telemarketing processes. In such situation it is very common that an agent can become frustrated or might leave the job to escape the complex situation. In ...

02nd June 2011

Easy Tactics Of Call Center Script Preparation

The role of script is a matter of great importance to business processes of any kind. To communicate with the prospective customers from a call center is so far the best way to generate better business leads for an organization. Therefore, an importance t...

18th May 2011

How Predictive Dialers And Progressive Dialers Ease The Life Of Call Center Agents?

Predictive dialers are used extensively by telemarketing firms to increase outbound call efficiency. Earlier, call center agents has to make calls to users from the database, and wait for a person to attend the call. Sometimes or most of the time the call...

04th August 2010

Applying For the Call Center Agent Position

The call center agent job position was one of the most popular and in-demand job positions available in the Philippines. Today, however, the demand for call center agents have dropped due to the many recent events that happened in and out of the country, ...

04th August 2010

The Call Center Industry Of The Philippines Today

According to many Filipinos, one of the most popular types of jobs in the Philippines is being a call center agent. Although known for its very stressful tasks, particularly because this is a Live Answering Service, the pay is usually very promising. ...

26th July 2010

How To Become A Call Center Agent In The Philippines

Being a call center agent is said to be the hardest and most stressful job around the Philippines. Mainly because most of these are night shift and that their job requires their utmost attention, particularly because call center is a Live Answering Servic...

23rd July 2010

Growing Call Center Industry Of The Philippines

A call center agent is one of the most popular jobs in the Philippines today. Apart from IT or Information Technology, which is one of the biggest industries in the Philippines, the government also sees the call center industry as the one of the leading i...

23rd July 2010

Call Center Industry, Philippine’s Top Rising Industry

One of the best jobs that many Filipinos are saying today is being a call center agent. What made it so popular among many Filipinos is because of its competitive benefits and salary. Though not all call center agencies can provide the same competitivenes...

03rd June 2010

New Recruitment Process Of Call Center Agencies In The Philippines

The call center industry is considered as one of the largest and fastest-growing industry in the Philippines. Though the industry was first introduced plainly as a response and managing services, it industry rapidly grew to include a number of new service...

03rd June 2010

New Culture In Call Centers

In terms of successful industries in the Philippines, many experts would normally say that the largest business industry in the Philippines today are call centers. According to professionals, a call center is a centralised office used for the purpose of r...

03rd June 2010

Today's Call Center In The Philippines

The call center industry is considered in the Philippines are the largest and most successful industry in the country. Many today are known to have worked or choose to work as a call center agent because of the many advantages of this type of work, such a...

03rd June 2010

The Call Center Industry Of The Philippines

Call centers have become a very successful industry in the Philippines. According to the Philippine government, call centers are considered as the Sunshine Industry of the Philippines t because of its massive expansion over the last 10 years. It is consid...

21st December 2009

Selecting an Appropriate Direct Response Call Center

Finding the right direct response call center for your marketing campaigns is a key to your business success. The call center must have the capabilities and experience to handle your campaign successfully. A major challenge in selecting a call center t...

26th November 2009

Telemarketing And How Can Make it Successful?

Telemarketing service has been around for a long time, but in the recent years it has been increasing demand. India especially has suddenly become a hub for telemarketing jobs. Not even local products, lots of products across the globe are being outsource...

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