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Articles, tagged with "customer satisfaction surveys", page 1


05th May 2011

Cheap Business Phone Service That Control Long Distance Charges

ONCE you’ll have cheap business phone service installed in your own business, you will definitely not incur any long distance cost. Why? It is simply because a cheap business phone service runs over voice over Internet protocol or VoIP. That simply means ...

15th February 2010

What is a Call centre or Contact Centre?

A typical Call Centres or contact centre in the modern concept is a service centre, which has adequate telecom facilities, trained consultants, and access to a wide database, internet and other on-line information support infrastructure to provide informa...

25th November 2009

Quality Guidelines of Call Center Requirements

Call Centre is the internet's leading community dedicated to provide impeccable services to their clients and customers. Call center work force should promote commonsense approaches to the issues that are encountered every day in their jobs. A dedicated i...

09th April 2009

Don’t Trust Your inbound call center To Just Any Answering Service

There was a time when the telephone system was an important part of every business operation. Those days have long gone. Today, a call center is often the most important part of businesses. Instead of purely serving as a point of contact should custome...

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