Articles, tagged with "center managers", page 1

Endlessly-increasing power overheads, unpredictable weather fluctuations, new Industry policy, plus industry expansion, internal cost reductions and a demand for added power are just a few factors that make increased pressure towards a more efficient oper...

Being a call center agent is said to be the hardest and most stressful job around the Philippines. Mainly because most of these are night shift and that their job requires their utmost attention, particularly because call center is a Live Answering Servic...

A poll conducted by Training magazine shows the use of electronic mail rising among industry professionals. When participants of the census were asked which means of external communication they use, 53% of them answered "e-mail." At a distant 24%, telepho...

The call center industry is considered in the Philippines are the largest and most successful industry in the country. Many today are known to have worked or choose to work as a call center agent because of the many advantages of this type of work, such a...

What is a call center? Call center, or call centre in other nations, is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. Almost every country of every world are known for their call center ag...

Authored by Patrick Botz, Vice President of Solutions Marketing, VPI Call center quality assurance software is now a fundamental technology in virtually every competitive call center environment. As the economy begins to recover, 2010 is expected to be...