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Articles, tagged with "business to consumer", page 1


19th May 2011

Cold Calling in Call Centers

A major function of the call centers is to get new subscribers for the brand. In the traditional method, the outbound call center agents are supposed to make calls to a potential group of consumers. The database is segregated according to the targeted dem...

17th March 2009

Product Fulfillment Assistance by Call Centers

There are various components to Product Fulfillment Assistance. Warehousing and Distribution: This includes order fulfillment. Most of the times it is outsourced to companies allowing a business to focus on other important areas such as sales, marketin...

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