Articles, tagged with "business to consumer", page 1
Cold Calling in Call Centers
A major function of the call centers is to get new subscribers for the brand. In the traditional method, the outbound call center agents are supposed to make calls to a potential group of consumers. The database is segregated according to the targeted dem...
Product Fulfillment Assistance by Call Centers
There are various components to Product Fulfillment Assistance.
Warehousing and Distribution: This includes order fulfillment. Most of the times it is outsourced to companies allowing a business to focus on other important areas such as sales, marketin...