Articles, tagged with "interactive voice response", page 1

An efficient communication system is the backbone of every growing organisation. In India, small and medium sized firms compete with each other to become the market leader. To achieve this, one of the prime requirements is to have best-in-class communicat...

The key element of this procedure ( get hold of middle) and get hold of center resolution is that it can be setup at any site you want and even you can offer complete versatility to your workforce in their do the job time.To be the most effective virtual ...

All the searches for most efficient and dependable phone systems end at the Nortel. One of the most popular brands and widest range of solutions come from Nortel which include Nortel Norstar, business conferencing phones, meridian, T and M-series and VOIP...

VoIP mobile and call back services seem synonymous these days. Why would anyone deny the cost saving services when they are available everywhere these days? Earning money is very difficult but spending it (when you have earned it on your own) is much more...

Interactive Voice Response or IVR is an innovative technology that allows interaction between a computer and caller via the telephone. For businesses facing large call volumes, an IVR system of IVR is especially important. How IVR powered call centers wor...

Voice over Internet Protocol, simply stated, is a telephone system in which the incoming and outgoing phone call are handled using broadband Internet connection instead of the traditional method. Business houses should seriously consider switching over to...