Articles, tagged with "crm solutions", page 1

Having worked in the online or digital space for a number of years now, I thought it might be useful to highlight some of the must attend events for any passionate people working in online marketing, seo, web design and development, ecommerce, content man...

Authored by Patrick Botz, Vice President of Solutions Marketing, VPI Call center performance management software is now recognized as a valuable solution to a long-standing problem. Much of the information within most contact centers is still collected...

A long time ago—when the concept of CRM, or customer relationship management had not been heard of, and that there was no software that would help you with it—businesses would utilize various kinds of applications to keep track on the performance of t...