0800 Means Business
By: Sachin Kumar Airan | Posted: 16th March 2011
Businesses who have provided 0800 numbers for their customers will tell you that they have seen immediate and tangible benefits. Customers are looking for convenience and may need to contact you after business hours. Providing an 0800 number insures that your customers will be able to contact you at any time. Even if you are not open for business, being able to leave a message can give your customer the assurance that they will receive a call back from you. If there is no 0800 number for them to use, they may very well instead seek out a business that does provide one.
While convenience is a major consideration, so too, is cost. Prices for everything are rising on a continual basis and many people are looking for ways to save whenever and wherever they can. Customers may view businesses having 0800 numbers as more helpful and considerate than others who do not provide them. After all, your company is nice enough to pick up the cost of their phone call to you. That immediately lets your customer know that you are definitely service oriented. 0800 numbers are just one more way to show your clients that you care about the little things that are important to them.
Yet another advantage to having 0800 numbers is the fact that should your business have to relocate, you don't have to change your phone number. Your 0800 number goes where you go. Not only is this an advantage to the business, it's also advantageous to your clients. Who doesn't recall the frustration of needing to call a company in a hurry, only to be told by a recorded voice, "The number that you are dialing is no longer in service." Worse than being told that your number is no longer in service is the statement that recorded voice sometimes continues with, "No further information is available."
Implementing a 0800 number for your business also allows you to add other services such as FAX and voicemail for your customers. You can also employ Call Forwarding which means that you can be away from your business phone and not have to lose business because your customer is unable to reach you.
These are just a few of the advantages to a business putting 0800 numbers to use, all of which will not only help you keep your existing customers, but will also help you bring in new ones. All of this means a healthier bottom line for your company.
Visit planet-numbers.co.uk to know more about 0800 numbers.This article is free for republishing
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Tags: hurry, convenience, phone number, frustration, continual basis, voicemail, business phone, business hours, tangible benefits, call forwarding