Virtual Office Hosted PBX Phone Features and Benefits

By: John Steven | Posted: 06th January 2010

Virtual office hosted PBX phone system with its user-friendly features offers innumerable benefits for small and medium-sized business organizations. With this phone system you can concentrate more on your business without worrying about missing calls and messages from your customers and business associates.

Designed with Exceptional Call Answering Features

Virtual office hosted PBX phone system is incorporated with sophisticated call management features that would surely impress your callers. These include music on hold, call waiting, caller identity, call conferencing, automatic call distribution (ACD), find me follow me call forwarding, auto attendant, custom menus and more.

Auto attendant functions as a receptionist, and receives the callers with appropriate welcome messages. It efficiently handles multiple incoming calls at the same time. Calls are connected to the correct extensions based on the menu option selected by the caller.

Through the unique find me follow me call forwarding feature, calls to your main business numbers can be transferred to other phone numbers including personal landlines and cell numbers. Therefore your business can be managed from any place. This flexibility increases the efficiency of your workforce and productivity of your business. Unanswered calls are directed to the voicemail system, where the callers can leave voice messages. Voicemails are also forwarded to your email accounts as audio file attachments.

Offers Numerous Benefits

The major benefit is that all the advanced features of this virtual office phone system can be enjoyed without purchasing any of the expensive PBX equipments. The features can be utilized at nominal monthly service charges.

Besides, based on your business requirements several extensions can be maintained from the prevailing connection, and the same phone numbers can be used for communication even when you relocate your business. You can also make long distance and international calls inexpensively and thus reduce your business overheads.

Hosted PBX system has many advanced features. AccessDirect provides toll free numbers and local phone numbers in addition to the virtual PBX system.
This article is copyright
Printed From: http://www.articleheaven.net/virtual-office-hosted-pbx-phone-features-and-benefits-1326627.html
Back to the original article

Tags: medium sized business, business organizations, business associates, virtual office, call management, incoming calls, service charges, voice messages, auto attendant, music on hold, landlines, welcome messages, menu option, automatic call distribution, management features, business numbers, cell numbers, voicemail system