PBX Phone Systems Help Small Businesses

By: John Kinskey | Posted: 08th October 2009

PBX phone systems help small businesses to provide superior customer support services by managing business calls in a professional style. Besides, with this phone system your budding business organization can experience a noticeable decrease in telephone bills, as calls to national and overseas locations can be made at economical charges.

Flexible Communication Option

PBX phone system offers numerous benefits for small business enterprises. From an existing telephone connection limitless extensions can be maintained; therefore your business can be expanded without making additional investments. Besides, with virtual phone numbers business branches can be started at convenient locations without actually opening physical offices. The same telephone numbers can be used for maintaining communication even if your business place is shifted to a new location.

Create a Competent Business Image

By implementing PBX phone systems in your small business organization, the callers can be provided with all the facilities of expensive phone systems. This in turn will help in projecting a well-established business image. The system is designed with exceptional call handling features including auto attendant, find me follow me call forwarding, call conferencing, call waiting, caller identity, voicemail, voice to email, fax to email, music on hold and more.

All calls are answered by the auto attendant with professionally recorded business greetings. It redirects calls to the required extensions according to the menu option chosen by the caller. The system proficiently administers calls coming in simultaneously and therefore the callers will never receive connection engaged signals.

Stay Connected from Anywhere

Calls arriving at your main business numbers can be forwarded to your alternate phone numbers including cell phone numbers. Therefore you can work from any location and still maintain uninterrupted communication with your workforce and clients located in different places through a single phone number. If the calls remain unanswered, the callers are directed to the voicemail box to place voice messages. To utilize the array of PBX features you are not required to install costly hardware in your office. The service providers keep the required equipments at their site and PBX services are delivered using broadband Internet or telephone networks.

AccessDirect is a leading service provider of small business Hosted PBX systems. We provide complete small business PBX phone systems, including: voice mail, toll-free and local phone numbers.
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Tags: small business enterprises, business image, business calls, pbx phone systems, cell phone numbers, auto attendant, music on hold, virtual phone, business place, customer support services, managing business, business numbers, small business organization