http://www.articleheaven.net en-us editorial@articlealley.com No matter what type of company you run, a crisis can always happen. A crisis, especially an unexpected one, has the power to devastate a business. Every company can suffer from a crisis situation if they are unprepared, so it is important for a company to... http://www.articleheaven.net/crisis-management-plans-start-with-call-center-outsourcing-2425649.html 02nd May 2012 Companies know they can rely on call centers to help grow their business. Call centers offer a cheaper option to managing things within your own company. They use these call centers for a variety of different things such as handling inbound billing calls,... http://www.articleheaven.net/different-software-used-in-call-centers-2425645.html 02nd May 2012 Disasters happen. What would you do if your company was disabled because of down phone lines or a product recall? Are you prepared? With a disaster recovery call center, you can prepare yourself for whatever the future may throw at you. Before we write to... http://www.articleheaven.net/great-disaster-recovery-strategies-use-call-centers-2425644.html 02nd May 2012