http://www.articleheaven.net en-us editorial@articlealley.com Being put On-Hold or navigating through a voice mail menu is a fact of life. If your voicemail recording prompts are unprofessional, it reflects poorly on your business. If your customer is put On-Hold only to hear silence, bad music, or your competitor... http://www.articleheaven.net/how-to-utilize-on-hold-time-1225779.html 11th November 2009